Refund policy
Refund Policy
Effective Date: July 2026
Thank you for shopping at TrendMitra.
We want you to be satisfied with your purchase. Please read our refund policy carefully.
Returns
You may request a return within 7 days of receiving your order if:
- The product is damaged or defective.
- You received the wrong item.
- The product is significantly different from its description.
The product must be unused, in its original packaging, and with all tags attached.
Non-Returnable Items
The following items cannot be returned:
- Used products
- Products damaged after delivery
- Items returned without original packaging
- Personal care products (if opened)
Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–7 business days.
Order Cancellation
Orders can only be cancelled before they are shipped.
Once shipped, cancellations are not possible.
Contact Us
TREND MITRA
Paliyathara
Ruby Nagar P.O.
Morkulangara
Changanacherry
Kottayam
Kerala – 686103
India
Email: trendmitrait@gmail.com
Phone: +91 7559044802