Refud policy

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നിങ്ങളുടെ TrendMitra Shopify സ്റ്റോറിന് ഉപയോഗിക്കാവുന്ന ഒരു പ്രൊഫഷണൽ Refund Policy ഇതാ:

Refund Policy

At TrendMitra, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our refund policy below.

Eligibility for Refunds

  • Refund requests must be made within 7 days of receiving your order.

  • The item must be unused, in its original condition, and in the original packaging.

  • Products that are damaged due to misuse or normal wear are not eligible for a refund.

Damaged or Wrong Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos or videos of the product and packaging.

Non-Refundable Items

The following items are not eligible for refunds:

  • Used or damaged products

  • Products without original packaging

  • Items damaged by the customer

  • Gift cards (if applicable)

Refund Process

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–7 business days.

Order Cancellation

Orders can be cancelled before they are shipped. Once the order has been shipped, cancellation is not possible.

Contact Us

If you have any questions regarding refunds, please contact us:

Email: trendmitrait@gmail.com

Phone: +91 7559044802